Your privacy matters to us. Learn how we collect, use, and protect your personal information.
We collect information you provide directly, including name, contact details, date of birth, medical history, insurance, and payment information, along with limited technical data to operate and secure our website.
Your information is used to provide services, manage appointments, process payments, communicate updates, and comply with legal and regulatory requirements.
Medical records are stored on secure, encrypted systems with role-based access controls. Access is limited to authorized personnel involved in your care, with activity logging enabled.
We do not sell personal data. Information may be shared with your consent, with relevant service providers for continuity, with insurers for billing, or where required by law.
You may manage preferences for non-essential communications at any time. Service-related messages such as appointments and updates will continue as needed.
We use essential cookies for website functionality and limited analytics to improve performance. Cookie settings can be managed through your browser.
We retain records as required by applicable laws, typically 7–10 years after the last interaction, after which data is securely deleted or anonymized.
You may request access, correction, or deletion of your personal data, subject to legal and regulatory limitations, and may request a copy of your records.
We use administrative, technical, and physical safeguards including encryption, authentication controls, monitoring systems, and regular security reviews.
We work with selected third-party providers under contractual obligations to maintain appropriate privacy and security standards.
We do not knowingly collect personal information from individuals under 13 without appropriate parental consent where required.
We may update this policy periodically. Significant changes will be communicated through appropriate channels or posted on our website.