Legal

Terms & Conditions

Please read these terms carefully before using our services or website.

Acceptance of Terms

By accessing or using Healthiva Care services, website, or patient portal, you agree to these Terms & Conditions. If you do not agree, please discontinue use.

Services Provided

Services are delivered by licensed professionals and may include consultation, diagnosis, treatment, and preventive care where applicable. Emergency care is not provided through this platform.

Patient Responsibilities

Patients are responsible for providing accurate information, following agreed care plans, attending scheduled appointments, and communicating relevant changes in condition.

Appointments & Cancellations

We request at least 24 hours notice for cancellations or changes. Late cancellations or missed appointments may be subject to applicable fees.

Insurance & Billing

Insurance verification may be provided as a courtesy. Patients remain responsible for understanding coverage and paying any outstanding balances within stated timelines.

Telehealth Services

Virtual consultations may be offered for selected services. Patients acknowledge that in-person evaluation may be required depending on clinical needs.

Intellectual Property

All content on this website and related materials, including text, graphics, and media, is owned or licensed by Healthiva Care and may not be reused without permission.

User Conduct

Users agree not to misuse the website or services, including unauthorized access, system disruption, or uploading harmful or malicious content.

Limitation of Liability

To the maximum extent permitted by law, liability is limited to the amount paid for services. Indirect or consequential damages are excluded where applicable.

Privacy & Data

Personal information is handled in accordance with our Privacy Policy and applicable data protection laws. Use of services implies acceptance of these practices.

Service Changes

Services, availability, fees, and operating hours may be updated or modified as needed. Significant changes will be communicated where appropriate.

Governing Law

These Terms are governed by applicable local laws where services are provided. Disputes will be handled under relevant legal jurisdiction.